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The Med World Live portal technology is built on industry standard HTML5.  Although compatible with the iOS or Android operating systems, iOS has limited support to a single mp4 video stream.  So to keep a similar look and feel across tablet platforms, you must install the Med World Live ONLINE and OFFLINE applications found in either the Apple App Store or the Google Play Store.

iOS Phones
  • iOS 7 or higher.
  • Wi-Fi internet connection recommended.
  • Access over 3G/4G cellular connectivity is neither recommended nor supported.
  • The internet based application titled "MED WORLD LIVE ONLINE" allows you to view your entire library of videos using a Wi-Fi internet connection. The ONLINE version of the Med World Live application is located in the Apple App Store and can be obtained here.
  • The offline hardset based application titled "MED WORLD LIVE OFFLINE" allows you to download videos to your iPhone and access locally without the need for an internet connection.  The OFFLINE version of the Med World Live application is located in the Apple App Store and can be obtained here.
Android Phones
  • Android 4.0 or higher.
  • Wi-Fi internet connection recommended.
  • Access over 3G/4G cellular connectivity is neither recommended nor supported.
  • The internet based application titled "MED WORLD LIVE ONLINE" allows you to view your entire library of videos using a Wi-Fi internet connection. The Live ONLINE version of the Med World Live application is located in the Google Play Store and can be obtained here.
  • The offline hardset based application titled "MED WORLD LIVE OFFLINE" allows you to download videos to your Android phone and access locally without the need for an internet connection.  The OFFLINE version of the Med World Live application is located in the Google Play Store and can be obtained here.
ONLINE/OFFLINE Applications
  • To obtain the OFFLINE hardsets you need to first download the OFFLINE version of the application from the link above.
  • Once installed log into the application with your Med World Live userid (your corporate email address).  If ONLINE, you should now see all of your approved/authorized online videos.  If OFFLINE, you should see all of your approved/authorized offline hardset videos in the Apple App Store or Google Play Store.
  • You can now proceed with the purchase process for all offline hardset videos you have been approved to access.
  • Note:  To purchase the OFFLINE hardset videos your device must be configured with your individual Apple ID or Google Play ID and validated credit card information.
  • The files may be quite large depending on the length of the video so it may take time to download and install the individual OFFLINE hardset videos.
  • Time out issues are usually attributed to poor or interrupted internet connectivity.  If you encounter a time out message you’ll need to reattempt the installation.
  • If an OFFLINE hardset video fails to install, please check available storage on your device prior to contacting your Med World Live Account Manager.
  • Note:  Both the ONLINE and OFFLINE applications will auto-save your login credentials upon login and will maintain your access for your current session.  Once logged out, the ONLINE application will require you to re-enter your userid and password to log back into the application.  The OFFLINE application will auto-save the userid and password and enable you to simply tap log in to access your offline hardset video library.
  • To refresh the video list simply tap/hold the screen and swipe down.  Any newly purchased, updated and/or authorized videos will appear in your list.
  • Note:  The individual video hardsets are packaged within the OFFLINE (hardset) application when they are downloaded, so please be aware that if you delete the OFFLINE application from your phone, all local video downloads will be deleted as well.  Please contact your Med World Live account manager prior to manually deleting the OFFLINE application or if you wish to remove specific hardsets from your individual video listing.
  • Note:  Each OFFLINE (hardset) video, when purchased by the company for the user, or by the individual user, will entitle the specific user(s) to 2 device licenses, e.g. 1 license for a tablet and 1 license for a phone.  After exhausting the 2 licenses, the company/user will be required to purchase additional licenses.  Please contact your Med World Live account manager with any questions.‚Äč

Phone Functionality
 
Video Catalog Screen
  • Tap the magnifying glass to enter video search criteria.
  • Tap the three vertical dots in the upper right corner displays the “Refresh”, “Settings” and “Logout” options.
  • Tap “Refresh” to refresh your video list entries.  If any new videos have been authorized they will now appear in your list.
  • Tap “Settings” to control your video timeout option.  By default, the video will pause after 10 minutes of no user device interaction.
  • Tap “Logout” to log out of the application.  This will return you to the Username and Password Screen.
  • The “Forgot Password?” link will open a web browser link to the “Forgot Password” options on the web login screen.  Simply enter your user name and select Forgot Password.  An email l be sent to the email address configured for your userid.
  • Note: Upon user login, if you tap a video to watch and you do not have a WiFi connection, you will receive a message stating, “A WiFi connection is recommended to view videos.  Should you proceed, your cellular data plan and video performance will be impacted”.  You can choose cancel to return to your video catalog listing or continue to proceed watching the video.
Main Video Screen
  • The player window displays the Video tab containing the main camera angle (1) and supporting angle 2 numbered for your convenience, and the Documents and Related Videos tabs.
  • The video play bar appears over angle 2 in transparent mode and will auto disappear after 5 seconds.
  • To redisplay the video play bar, simply tap the screen.
  • Tap “<” in the upper left corner to close the video and return to the video catalog listing.
  • Tap the three vertical dots in the upper right corner displays the settings and logout options.
  • Tap “Settings” in the upper right corner to control your video timeout option.  By default, the video will pause after 10 minutes of no user device interaction.
  • Tap “Logout” in upper right corner to log out of the mobile application.
  • Tapping either the Documents or Related Videos tab will pause the video at the current location.
  • Tap a Document entry to view the document.  You can swipe right to left to review the entire document spanning multiple pages.  When complete, tap “Close” to return to the Document tab.
  • Tap a Related video entry to watch the related video.  The video play bar will auto appear and then disappear after a few seconds.  Simply tap the video to redisplay the video play bar.  When complete, tap “Close” to return to the Related Videos tab.
  • Tap the Video tab will take you back to the video and begin playing the video from the paused location.  Note:  If you paused the video prior to selecting a document or related video, you will have to manually start the video.
Landscape Video Mode
  • In landscape mode, the player window displays the Video tab containing the main camera angle (1) and supporting angle 2 numbered for your convenience, and the Documents and Related Videos tabs.
  • The video play bar appears over angle 2 in transparent mode and will auto disappear after 5 seconds.
  • To redisplay the video play bar, simply tap the screen.
  • You will see two icons in the lower right corner.  The left icon controls the split screen functionality.  The right icon enables you to select addition angles.
  • Pressing the right angle selection button, moves angles 1 and 2 to the left and displays angles 3 and 4 vertically.  Tap, hold and move the angle to either the main angle 1 or the supporting angle 2.  When done with angle selection, tap the angle selection icon to move back to 2-angle display mode.
  • You can now tap the split screen icon to enable the split screen functionality.
  • Note:  When swapping angles on Android you will see an intermittent loading message while the operating system adjusts and resyncs the video feeds. 
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