ATTENTION Med World Live Users:

If you have a newer model MAC computer, it is imperative you take the actions below to be able to view your Med World Live videos using this browser.

Safari Silverlight Install Prompt Issue
  • What: You will see repeated prompts to install Silverlight when playing a video due to your system being a newer model MAC with a newer operating system, e.g. OS X Yosemite.
  • Why: The newer MAC operating systems have adjusted the way certain plugins, including "Silverlight" are handled.
  • Launch the Safari web browser and click on "Safari" in the upper left corner of the browser next to the Apple logo and click on "Preferences". 
      
  • A box will appear showing multiple tabs.  
      
  • Click on "Security" tab.
      
  • Click on "Website Settings..." to the right of "Internet plug-ins".
      
  • Click Silverlight in your left column.
      
  • Click the blue arrows to the right of "When visiting other websites:" near the lower right corner.
      
  • Click "Run in Unsafe Mode"
      .
  • A box appears regarding trusting websites to run "Silverlight" in unsafe mode.  Click on "Trust".
      
  • Click on "Done"
      
  • Click on Red "X" to exit from the Safari Preferences panel.
      
  • Close the Safari browser.
  • Launch Safari and browse back to the Med World Live website and log in.
  • Your videos should now function properly
Technology Road Map Update
  • The plugin fix above is temporary.
  • What: The Med World Live Portal Technology is being transitioned to the HTML5 platform.
  • Why: Our portal technology will no longer require any plugins or additional software installations.  All functionality will exist solely through web browser technology.
  • More to come as we get closer to launch...
We appreciate your patience. 
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